Privacy Policy

Truly Medical Limited is responsible for the personal information described in this policy. You can contact us at team@trulymedical.com.

When you contact us, we may receive your name, email address, organisation, optional telephone number, enquiry category and message. Please do not send medical histories or sensitive health information through this website.

We use enquiry information to understand and respond to your request, manage the conversation and keep proportionate records. We do not use contact details to make automated decisions.

The website prepares an email in your chosen email application. Your message is sent through your email provider and is not stored in a website database in this first version.

This website does not currently use advertising cookies or third-party analytics. Essential technical information may be processed by the website host to deliver and protect the service.

We only share information where needed to operate our services, meet legal duties or protect legitimate interests. We keep enquiry records only for as long as reasonably necessary for those purposes.

Depending on the applicable law, you may have rights to access, correct, erase or restrict use of your personal information, and to object or complain to the relevant data protection authority.

We will update this policy when our website, services or information practices change. Material changes will be reflected by the review date above.